T-Mobile is not giving customers Unlimited Data but is throttling service to make it unusable

by hearit

T-Mobile's unlimited data plan is showing to be very limited. The company advertises unlimited transfer but I didn't realize that only applies to cell customers staying below a minimum. Once customers hit a monthly allowance, the provider sends a text message stating my service would be throttled until the next billing cycle.

This is really tricky wording on Tmobile's part that shouldn't be allowed. It's true the company doesn't cut off customers but it's not really unlimited service when the provider slows service down to such a grinding halt that it becomes the better part of unusable. Sending an e-mail can take roughly half a minute (instead of normal seconds or less) for customers who hit the company cap. The throttling method is not just frustrating, it's outrageous considering the company's ads. Does anyone know a way around this problem or is it a lost cause that forces a change in service or contract? Sprint is the only company I can find that does not place a cap on data transfer use. It seems customers in a contract with T-Mobile should be able to have that contract considered meaningless and voided based on advertising methods from the company. How a company can really advertise something as unlimited when it simply makes the service not function seems crazy. Has anyone terminated their contract successfully because of misadvertising or shady advertising.