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In a move that might be seen as the best Customer Service a company could provide, Amazon pays new employees $2,000 to actually quit their jobs-if they're unhappy.
Since the Amazon buyout of Zappos.com in 2009, that similar company policy for Customer Service has now been instituted at Zappos also. CEO of Zappos.com, Tony Hsieh, remained with the Zappos company after its Amazon buyout and has a new book, "Delivering Happiness: A Path to Profits, Passion, and Purpose (Hardcover), wherein Hsieh describes the company policy that now exists at both Amazon and Amazon-owned Zappos.
Kudos to both Amazon and Zappos' CEO for allowing that company policy to be moved to the online shoe retailer also-removing at least one unhappy Customer Service representative-at a time-for customers.
Zappos CEO Hsieh's new "Delivering Happiness" book can be purchased from (where else) Amazon, via the attached link.