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Woman Is Not Dead But JP Morgan Chase Bank Insists Ruins Credit

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by hearit

hearit's picture
In The News

One Florida woman has spent months trying to convince JP Morgan Chase she is not dead. It's eight months later and the bank is (supposedly) looking into it -- after a lawsuit. Chase Bank was kind enough to send the family a condolence letter.
It all follows last week's incident where Chase has been forced to publicly admit to the arrest and wrongful jailing of a customer over incorrect forgery charges. 
Wrenella Pierre has been forced to sue JP Morgan Chase, the bank she says has destroyed her credit rating and made it really, really hard to refinance her home. Just four years ago, Pierre and her husband had built their Oviedo home in Florida -- and carried two mortgages for roughly $460,000 in total from Chase Bank. But the recession sparked severe valuation drops and -- when the value of her house dropped -- the Florida woman says she tried to modify the mortgage. That kind of didn't go so well and, as it turned out, there was good reason.
Why's Chase Bank so sure the woman is so deceased? That part's a little unclear -- but apparently Chase had reported Pierre as dead to multiple credit agencies, and was even so kind as to send a letter of condolence to the family.
The Pierre family received that condolence letter just months ago on November 2, 2010, from Chase. The bank also promised it would be in contact within 30 to 60 days through one of its bank employees "who specialize in deceased care matters" -- apparently related to discussion of "any outstanding balances."
That's when Pierre reportedly made an in-person visit to a Florida Chase Bank, to notify the financial institution that she was in fact alive and well. But one month later credit-reporting agencies were still apparently believing -- and reporting -- that the woman was dead.
Pierre's lawyer reportedly told the media and MSNBC: "I think that this goes further than crappy records. They're [JP Morgan Chase] just worried about making money," says attorney Billy Howard.
Attorney Howard, at the Morgan and Morgan law firm in Tampa, says bank debt collectors are often pursuing family members -- in efforts to get the family to pay off the deceased's debts.
But Chase Bank isn't looking to discuss details or, perhaps, the incident in general. JP Morgan Chase rep Nancy Norris has confirmed to the Orlando Sentinel the fact that the bank is apparently looking into the case -- now. Norris says, "We're investigating how it happened." Of course that doesn't explain much, since how it happened doesn't have anything to do with how it will be resolved.
It all comes on the heels of exposure over a Chase Bank arrest and jailing of a WA customer one year ago -- an an incident the bank's finally been forced to admit. At least one Washington branch representative allegedly wrongly accused the customer of forgery and literally called police to arrest the Auburn man, over a cashier's check Chase itself has issued to the Nigerian man. That customer sat in jail four days before the issue was sorted out -- but his lawyer, who has not filed a lawsuit yet, insinuates the arrest or bank accusations were based on the black man's race.


Oviedo, FL
United States
28° 40' 11.9892" N, 81° 12' 29.232" W
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