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October 2012

BEWARE! US Airways not handling Complaints

October 13, 2012 5:41pm by JustMee

Happened: 
In My Life

While employed w/ US Air they pushed their ticket, gate & baggage agent to send all complaints to the local Station Mngr's email address so those complaints would not have to be reported to the DOT. You know those numbers come out on T.V. & radio about airline complaints? Well US Air's are grossly under reported. Read more