Yes, both your Wacktrap username and password are case-sensitive. Why is that so important? If you've used a cap in your password or username, you've gotta be usin' that cap in the exact same spot or you won't be gettin' in to your account anytime soon.
Forgettin' where you put that cap when you created your account? We know it happens. Don't worry. Just plug in the email address you used upon registration, and we'll get you a new password in a jiffy. But before you go, learn how to make your Wacktrap password most secure. [1]
Then Grab Your New Wacktrap Password! [2]
Done here? Just click the Question link again, to hide this answer text
Links:
[1] http://www.wacktrap.com/faq/how-do-i-make-my-wacktrap-password-most-secure
[2] http://www.wacktrap.com/user/password
[3] http://www.wacktrap.com/faqs/registering